FAQ

The idea and concept behind BARVIVO were developed over a longer period of time, but in May 2015 back in our moms basement we decided it was time to act on the idea. 
- BARVIVO was born.

We believe that through "Hyggelige" evenings with a good glass of wine or a flavor bursting cocktail accompanied by good friends you will be able to create unforgettable memories and strong lifelong friendships.

Read more about us on our About Us page.

We want to take you back in time to the 1920s: a time when women were ladies and men were gentlemen and elegance and manners were paramount.
Our brand images seek to reflect that era and our values as well. 

Most orders are shipped directly from our warehouse within 24-48 hrs for your convenience and maximum efficiency. 

We offer 3 different Insured Shipping solutions for US orders:

- Standard Shipping for $6.94 (delivery time: between 5 to 7 business days)

- 2 Day Expedited Shipping for $12.94 (delivery time: 2 days)

- 1 Day Priority Shipping for $19.94 (delivery time: the next day, depending on the time of order placement)

And we offer 2 different Insured Shipping solutions for UK and EU orders:

- Standard Shipping, shipping price depends on amount ordered (delivery time: between 3 to 6 business days)

- 2 Day Expedited Shipping, shipping price depends on amount ordered (delivery time: 2 days)

As of now we only able to sell and ship to customers within the US, UK and most of the EU.
We’re working hard to find a solution so we can offer our products to the International market as well in the near future.

Yes, of course! You can change your orders shipping address as you see fit.
So it’s by all means possible for you to send this to a loved one as a gift or whatever the occasion might be!

It depends on which shipping method you choose:

- Standard Shipping will arrive within 5 to 7 business days.

- Expedited Shipping will arrive within 2 days.

- Priority Shipping will arrive the next day (depending on time of order).

First of all, you visit our store.
Choose the products you love, then click “Add to cart” and “Check out”.
Then fill in your information and pay.
That’s it! Your BARVIVO products will then be packaged and prepared for shipping.

As of now we only able to sell and ship to customers within the US, UK and EU.
We’re working hard to find a solution so we can offer our products to the International market as well in the near future.

Yes, you can cancel your order anytime you want before it’s shipped.
If you want to cancel your order for any reason please reach out to us at: Support@barvivo.com

We have a 30-day 100% customer satisfaction guarantee, so if you for any reason don’t like your product, or if the product have a defect you can reach out to us and we will take care of it as soon as possible!

You can contact us at: Support@barvivo.com

We offer a safe shopping and accept payment via Paypal, Google Pay, Apple Pay, Shopify Pay, American Express, Credit card, Debit card or VISA.

Currently all our products are listed in $USD and will be charged in $USD.
However we have a currency converter at the top right corner right next to "CART" where you can select your local currency and have the pricing displayed in $USD, £GBP or €EUR, the final payment for your order will however still be in $USD.

We offer a 100% customer satisfaction guarantee if you don’t like your product or there is something wrong with it within the first 30-days of arrival you can simply reach out to us and we will take care of it.

You’ll have to register your new BARVIVO product on our website within 14 days of its arrival to receive the 6 months extended warranty.

Register your product here: BARVIVO Product Registration

Yes, all our products have a product specific instructions guide - you can see our instructions guide overview here: BARVIVO Instructions Guides